DSYTC CLIENT BILL OF RIGHTS
Our unwavering commitment to all our clients is to provide a safe environment in which they can work on their recovery goals. We do not use approaches, techniques, interventions or programming which are demeaning, oppressive, degrading, or abusive.
During your relationship with our agency, you can:
Expect to be treated with respect and dignity by all members of our staff;
Expect that DSYTC staff will respond reasonably to your request for service and provide for the continuity of your care;
Expect that DSYTC and its personnel will strive to create an environment where you will be treated with respect and dignity by fellow clients/residents;
Expect that DSYTC and its personnel will treat all information you provide in a confidential manner and will not, subject to certain exceptions, release that information to others except with proper consent;
Expect that members of our staff will be honest and forthright with you at all times;
Expect that your treatment plan and objectives will be developed promptly, that care will be delivered in a competent manner and according to the highest recognized clinical standards, and will be arrived at with your cooperation and input;
Request a change in treatment, a referral to another therapist (where possible) or a termination of treatment if you are dissatisfied (in such situations it is incumbent on the therapist to make all reasonable efforts to arrange treatment follow-up elsewhere)
Request to examine, with some exceptions, your clinical record and to request a correction to that record by completing and attaching to the record a “statement of disagreement” concerning any perceived inaccuracies.
Our unwavering commitment to all our clients is to provide a safe environment in which they can work on their recovery goals. We do not use approaches, techniques, interventions or programming which are demeaning, oppressive, degrading, or abusive.
During your relationship with our agency, you can:
Expect to be treated with respect and dignity by all members of our staff;
Expect that DSYTC staff will respond reasonably to your request for service and provide for the continuity of your care;
Expect that DSYTC and its personnel will strive to create an environment where you will be treated with respect and dignity by fellow clients/residents;
Expect that DSYTC and its personnel will treat all information you provide in a confidential manner and will not, subject to certain exceptions, release that information to others except with proper consent;
Expect that members of our staff will be honest and forthright with you at all times;
Expect that your treatment plan and objectives will be developed promptly, that care will be delivered in a competent manner and according to the highest recognized clinical standards, and will be arrived at with your cooperation and input;
Request a change in treatment, a referral to another therapist (where possible) or a termination of treatment if you are dissatisfied (in such situations it is incumbent on the therapist to make all reasonable efforts to arrange treatment follow-up elsewhere)
Request to examine, with some exceptions, your clinical record and to request a correction to that record by completing and attaching to the record a “statement of disagreement” concerning any perceived inaccuracies.